Two weeks ago, the shower faucet in my bathroom started leaking. So my wife called the same plumber we used once before. He was recommended by a close friend.

The first time, he showed up on time, was very clean, and performed the work timely and...

A large portion of the window fashions industry is dedicated to discretionary income: Getting consumers with money to spend on things they want versus things they need. 

For that reason, these consumers can be very selective about the...

In the service industry, reviews can 100% make your business!

Referrals are a huge source of leads and when your current clients trust you enough to share their experience with your company publicly, your chances of standing out among the...

Here's what a good testimonial can show about your business:

1. That your work was TOP NOTCH : Quality work is always worth shouting out.

2. Shows your customer relationship building skills: When a customer talks about your personality in a...

You shouldn't learn how to install automatic shades if you...

1. Don't want to increase your revenue $$$
2. Don't want to add more clients/leads to your schedule
3. Don't want to keep up with the trends

Truth is, motorized shades are here to stay and...

Unless you are trying to avoid being discovered by the FBI or by the IRS, your name should be all over the place. 

Confused? Don’t be. I will explain in detail what I mean by that in today's newsletter below.

This week I received a very...

In a world where everything changes so rapidly, you and I can get old really fast. I love to use the car analogy to compare the fast changes we are seeing nowadays.


In a car, the windshield is much bigger than the rearview mirror because the...

The doorbell announces that the installer has arrived for the installation of those anticipated window treatments. As the homeowner opens the door, her (or his) first impression of the installer will set the mood for the next few hours. If the...