All Episodes
Episodes
E#006 - One Word and Nine Meanings
In today’s episode, we are going to be talking about one word and nine meanings. This one word represents 9 qualities that any top-notch installer needs to have. Last week I received a Christmas card from my graphic...
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E#005 - Seven Ways To Put Safety First In Your Window Treatment Business
In this episode we are going through seven ways to put safety first in your window covering business. This includes proper ways to load your van, cordless treatments, as well as what installers can do to keep...
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E#004 - Virtual Installer Pro (a.k.a.) VIP Card
In today’s episode we are going to be talking about Virtual Installer Pro – or VIP – card. Wouldn’t it be nice if you had access to a seasoned installer that you could ask all your installation questions to, bounce...
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E#003 - Don't You Dare To Ask Me That!
In today’s episode, we are going to be talking about the problems I have faced with social media. It’s been difficult finding someone to help me create content that is engaging and true to me and my business.In trying...
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E#002 - Details Matter: how to treat clients homes' with care & respect
In today’s episode we are going to be talking about the little details that can make a big difference. If you are in a service-based industry, every step of your customer interaction is important and should be given...
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E#001 - If you are afraid of money, money will be afraid of you!
When I first started my company in 2006, I planned on creating a giant company with fleets of vans and employees who worked while I counted money and lived the American dream.I got to a point where I had 2 vans and 3...
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E#000 - 'Lobstah', shoe shine box and being fired for doing a good job!
Welcome to the first episode of the Trading Secrets podcast. I’m your host Roger Magalhaes, and for today’s episode I want to introduce myself, let you know what this podcast is about, and why I decided to create...
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